Frequently Asked Questions

Everything you need to know about our premium PVC home solutions.

What types of home products do you specialize in?

Truly PVC specializes in high-quality PVC wall panels, ceiling tiles, and decorative trims designed for durability and moisture resistance in kitchens, bathrooms, and living spaces.

How long does shipping take for large panels?

Standard shipping typically takes 5-7 business days. Due to the size of some PVC panels, we use specialized freight carriers to ensure your items arrive without damage.

Are your PVC products fire-rated for residential use?

Yes, all our PVC products are manufactured to meet Class A fire ratings, making them safe for installation in residential homes and commercial properties.

Can I install Truly PVC products myself?

Absolutely. Our products are designed with a user-friendly tongue-and-groove system, making them ideal for DIY enthusiasts. We provide comprehensive installation guides with every order.

What is your return policy for over-ordered stock?

We accept returns on unopened, full packs of panels within 30 days of delivery. Please note that custom-cut items are non-refundable.

Do you offer bulk discounts for trade professionals?

Yes, we offer tiered pricing for contractors and interior designers. Please contact our support team to set up a trade account for exclusive volume discounts.